Accepting New Patients
Thank you for choosing East Towne Dental Associates in Mequon for your oral health needs. As a new patient, we want to provide you with an overview of what to expect during your initial visit to our office.
We believe that good dental care begins with open communication. We promise to speak candidly about any symptoms that may require further dental treatment. We’ll share our diagnoses, alternative treatment options, and our recommendations. Working together, we can achieve a true partnership with one common goal: keeping your smile beautiful and your teeth, gums, and jaw joints healthy!
Your New Patient Dental Visit
Your first visit to East Towne Dental Associates establishes a foundation for our ongoing relationship. During this visit, we will review your medical and dental history. You will meet your doctor and our team members and have the opportunity to ask any questions about your dental health and treatment plan. For this reason, we ensure that your first appointment allows plenty of time so you don’t feel rushed. Please read the following information and complete the online forms before your visit.
Step 1: Your Appointment
When you arrive, our friendly team will greet you, check you in, notify your oral health team of your arrival, verify insurance if applicable, and guide you through any necessary new patient paperwork. You can save time by completing the new patient forms in your appointment confirmation email before you arrive.
Once completed, a team member will escort you from the waiting room to a treatment room, where they will review your dental history, medical history, and any dental health concerns or issues. The Dental Assistant will take X-rays, allowing us to examine the jaw’s structure, teeth position, and tooth condition.
Step 2: Your Exam
As a new patient, your initial comprehensive exam will last approximately 90 minutes. This visit will help us get acquainted with each other and learn about your goals for your dental treatment. Upon completion of your examination and review of X-rays, we will review with you the findings and results. Our practice focuses on technology and has the advantage of an intraoral camera to give you a 3-D video tour of concerning tooth areas if needed. Our dentists will discuss recommendations and procedures and outline an individualized approach specific to your dental health.
Step 3: Your Hygiene Visit
On your first visit, you may not receive a cleaning. A cleaning may be completed after the doctor ensures it is the appropriate treatment for your specific oral health.
Our Dental Hygienists will review your mouth and gums and oral cancer screening. If appropriate, our Hygienist will thoroughly clean and polish your teeth. Your Hygienist may clean your teeth manually with traditional tools or use an advanced water-powered instrument based on what is best for your specific needs. Finally, your Hygienist will review tips for caring for your teeth and preventing gum disease. Your hygiene exam should take about 45 minutes, and you will leave with a toothbrush, floss, and toothpaste to keep on track with your home health routine.
New Patient Forms
To prepare for your upcoming appointment, East Towne Dental Associates provides our patient forms online. Completing forms before your visit will help ensure timely check-in for your appointment. If you are unable to print and complete the forms, we ask that you arrive for your appointment 15 minutes early, so you may complete them in the office.
New Patient PacketLearn More About New Patients at East Towne Dental Associates
Yes! East Towne Dental Associates accepts new patients and can often schedule appointments within a few weeks or even days. Your first visit will usually include an appointment with the doctor for a comprehensive exam and all necessary X-rays. You can speak with our team during your new patient appointment about any specific trouble areas or concerns.
In the past, you may have been able to schedule your first appointment with a new dentist for just a dental cleaning. However, East Towne Dental Associates follow current standards in the dental field, and all new patients receive a comprehensive oral examination and any necessary x-rays. This ensures that our dentists have a full and clear picture of your mouth and oral health before proceeding with care. If cleaning is the proper next course of treatment, appointments are often available on the same day.
To make payments convenient for our patients, we offer several options.
Our dental team will gladly help you estimate benefits before your treatment and filing your insurance claim. We are a participating provider for the insurance companies listed below. If we are out-of-network for your insurance, we will help guide you in filing a claim. Patients are responsible for the difference between the insurance benefit and the cost of the procedure. Payment is due at the time of service unless prior arrangements have been made.
If you have a question about your insurance, call us at 262.241.8800.